Process Measure

General Information

Process Measure is a simple software tool to help companies improve performance.

It deals with Measures and Processes.

Process Measure identifies individual Process Steps that cause the most trouble and offer the most leverage for improvement efforts. This allows a company to focus on pain points and conserve precious resources.

Sample Data

The table below provides a list of users in fictitious hospitals that are affiliated with each other. They track their performance on six measures.

To log in as any of these users, just click on the "Log in" button in the appropriate row.

Once you have logged in, you can find some sample data. If you log in as two different users, in separate browsers, you may find it interesting to compare some of the charts that appear in the Benchmarking section of the application.

Please note that these fictitious users have limited permissions. They are not allowed to enter any data or configuration information. If you would like to explore the application more thoroughly, please register for an account of your own.

Hospital First Name Last Name Select
Herriot Hill HospitalEricBlair
Badminton Medical CenterVictoriaTaylor
Memorial HospitalMelanieYates

Security

This site uses encryption for all sensitive data at rest and all data in transit, as well as other security measures. It does not require or encourage the entry of any Private Health Information, nor does it store any kind of financial data.

Testimonial

We have been using Process Measure at our hospital for over a year. Process Measure has helped us understand and analyze the key influencing factors (steps) affecting our DTN (door to needle times) for stroke patients receiving thrombolytics. This has created an objective method for determining where to focus our process improvement methods to get the most “bang for the buck” … aka biggest leverage on the outcome. Operationally - the software is easy to use, entered data is readily accessible for edits if required, and the informative setup procedures make the learning curve short for new users. With several design features that allow flexibility in adapting the program corresponding to changes in clinical workflow (steps) and the ease with which performance graphs can be obtained is truly impressive. We received kudos from the DNV stroke accreditation surveyors on innovative use of Process Measure to drive process improvements. We are excited about spreading the use of this tool to other acute care situations in the hospital.

Devesh Dahale, Director of Health Systems Engineering at Southeast Health, Dothan, Alabama, March 6, 2024

Registration

To register, you will need a valid promotion code. If you have not been given one, please feel free to write to us at admin@process-measure.com.

Background

Process Measure was designed and written by Eric Weinberger in response to wishes expressed by Sue Peiffer and Doug Rautio at Sacred Heart Hospital, Eau Claire, Wisconsin, and Devesh Dahale and Catherine Hundley at Southeast Health, Dothan, Alabama. Eric owes special gratitude to Darshan Khatavkar for introducing him to Devesh, who has been a great source of encouragement, wisdom, and friendship since 2018.

Although Process Measure was written with health care in mind, it can be used by any companies that have defined processes and desired outcomes. It is dedicated to all companies that personify the philosophy of the book, The Customer Comes Second, by Hal Rosenblueth and Diana Peters.

Contact

You can contact us by e‑mail at admin@process-measure.com.